Frequently asked questions
Collapsible content
What does pre-order mean?
What does pre-order mean?
Your onesie is made to order as part of an upcoming production run β it is not sitting in a warehouse. You are reserving a unit at the launch price. Expect dispatch in 6-8 weeks, with tracking emailed as soon as it ships.
Why is it 50% off right now?
Why is it 50% off right now?
This is our pre-order launch price. Retail is $119.99 β pre-ordering locks you in at $59.99. Once the first run ships, the price goes back up.
When will my pre-order ship?
When will my pre-order ship?
Within 6-8 weeks of your order date. You will receive a tracking number by email the moment it leaves us. Shipping is free worldwide.
Can I cancel or return my pre-order?
Can I cancel or return my pre-order?
All sales are final. Because production is committed on your behalf, pre-orders cannot be cancelled or returned for change of mind or incorrect sizing. If your item arrives damaged or defective, contact us with photos within 48 hours of delivery and we will replace it or refund you in full.
What is this onesie made of?
What is this onesie made of?
Premium sherpa fleece, sherpa-lined hood, house crest embroidery front and back, deep pockets, a matching scarf, and a full-length zip.
Is PotterOnesies affiliated with Warner Bros. or the Wizarding World franchise?
Is PotterOnesies affiliated with Warner Bros. or the Wizarding World franchise?
No. PotterOnesies is an independent, fan-inspired brand. We are not affiliated with, endorsed by, or licensed by Warner Bros. Entertainment, JK Rowling, or the Wizarding World franchise. Our designs are original interpretations inspired by wizarding-school fan culture.
How does sizing work?
How does sizing work?
XS through 4XL, designed for a relaxed baggy fit. Between sizes? Size up. Check the size chart above before ordering β incorrect size selection is not covered under our returns policy.
What houses are available?
What houses are available?
Gryffindor, Hufflepuff, Ravenclaw, and Slytherin β each with unique house crest embroidery front and back plus a matching striped scarf detail.